CUSTOMER SERVICE

Product customization / modularization
To provide customers with a complete set of solutions, according to customer needs for modular design

Customer rubber testing service

This service is a pre-sale service for all our customers. Before customers purchase our extruder, they don't know the performance and characteristics of the extruder, or when customers want to solve the technical bottleneck by improving the performance of the equipment in the development of new products, our extruder laboratory can play a powerful role.


For customers who want to know the characteristics of our extruder:
We provide extrusion experiments with customer's compound, which can more intuitively understand the performance of the extruder。


For technical development clients :
We can use our customers' new product compound to continuously test to understand the properties, design the most suitable screw, temperature control and barrel structure, and assist our customers to produce better products than our competitors。

 
      Barrel replacement procedure (maintenance)                                          Cylinder pressure test


Customer maintenance personnel training

This is a service for customers who have purchased extruders with me. Many customers who patronize our extruder hope to learn more about extruder maintenance from our company. For such needs, our company timely launched this service. Regularly invite customers to our factory to visit the production process of extruder, understand the key steps of extruder maintenance, learn the professional knowledge of extruder, and educate advanced equipment maintenance concept and management. It can improve the management ability of predictive maintenance, regular maintenance and emergency repair of customer's on-site equipment, and make contribution to the growth of customer's equipment maintenance team.